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Offered by – MITD


Process travel requirements using a computer reservation system ,Develop personal plans for a work role in a tourism and travel industry environment,Demonstrate knowledge of and process reservations for water transport ,Respond in writing to enquiries and complaints in the tourism and travel industry, Demonstrate knowledge of communication and customer service skills in tourism and travel workplaces, Demonstrate knowledge of and process domestic air travel ,Demonstrate knowledge of and process international accommodation,Advise on and sell travel insurance,Complete tourism and travel administration tasks and use office equipment,Provide customer service in the tourism and travel industry,Work in a team in a tourism and travel situation,Demonstrate cross-cultural communication for the tourism and travel industry,Demonstrate knowledge of support mechanisms for visitors with special needs, Provide information about specified regions in Mauritius as visitor destinations, Read and write in French for the tourism and travel industry ,Demonstrate knowledge of International Air Transport Association (IATA) world geography, Perform and Apply calculations, data analysis, and statistical interpretation in a business context ,Demonstrate knowledge of the tourism industry in Mauritius, Demonstrate knowledge of and use email and Internet in the tourism and travel industry Advise customers of regulatory requirements for international air travel Sell and process travel requests in a travel industry environment Demonstrate knowledge of the sales function and process in tourism and travel workplaces Solve problems which require calculation with whole numbers Operate a word processor Create and use a simple computer spreadsheet to solve a problem Apply ethics pledge within his/her workplace Describe the legal rights and responsibilities of employees and employers in a tourism workplace ,Outline and apply contract legislation relating to the tourism and travel industry


Full time


1 year




Application deadline is end of February Application will be followed with an interview.


Minimum SC + 3 years of relevant working experience OR -NTC 3 (NC Level 3) in related field