A hotel guest relations officer (GRO) is at the forefront of customer service. He or she is one of the first hotel workers to greet guests as they arrive. The GRO provides hotel guests with above-and-beyond service to ensure their experience will be worth remembering.
March of each year
Application deadline is end of February
Application will be followed with an interview.
Profile of Trainees- School leavers, new recruits and hotel staff willing to acquire additional skills.