Conciergerie / Guest Relations

 In
Offered by – MITD

Course Overview


A hotel guest relations officer (GRO)  is at the forefront of customer service. He or she is one of the first hotel workers to greet guests as they arrive. The GRO provides hotel guests with above-and-beyond service to ensure their experience will be worth remembering.

Study mode


Part time

Duration


20 Weeks

Awarding Body


MITD

Intake


Application deadline is end of February Application will be followed with an interview.

Entry Requirements


Profile of Trainees- School leavers, new recruits and hotel staff willing to acquire additional skills.

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