Advanced Open Source Telephony

 In
Offered by – MITD

Course Overview


  • Truncking
  • Call handling
  • System Recording
  • Understanding IVR
  • Configuring IVR
  • Interfacing with PSTN
  • Operator Panel
  • Reports (CDR)
  • Call parking and transfer

Study mode


Part time

Duration


8 weeks

Awarding Body


MITD- Information and Communication Technology

Intake


Several intakes per year depending on demand.

Entry Requirements


Basic course in open source telephony

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